Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Digital software keys will be available in your account within 1 hour of payment being confirmed and usually much sooner, within a minute.
You can choose separate shipping and billing addresses at checkout, if you wish to change your delivery address after placing your order then please contact us using the form below. Once your order is marked as COMPLETE then unfortunately we can no longer change the delivery address as it has been despatched.
Login to your account here and go to the orders tab.
We do not store any banking or payment information, this is all managed by Stripe and PayPal on our behalf.
If you need to swap an item
Returns and Exchanges
A returns notification must be filed within 14 days of receipt of item.
Our apologies, please complete the form below and we’ll arrange a refund or replacement.
Please complete the form below and a member of our team will be in touch within 24 hours.
Orders can only be cancelled before they are marked as COMPLETE, at this stage it will have been despatched. Please complete the form below to cancel your order.
Yes you can, and we’ll ship it as soon as it back in stock.